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Role Description

The Sales Development Representative (SDR) plays a critical role in generating qualified sales opportunities and filling the top of the sales funnel within a defined territory in the Mountain and Pacific Time Zones supporting Canteen.

• Focus on outbound prospecting, utilizing research, strategic outreach, and personalized messaging to schedule meetings for the outside sales team.
• Partner closely with sales and marketing to identify targets, engage prospects, and drive pipeline growth through persistence and relevance.
• Own the top of the funnel by identifying, engaging, and qualifying prospective clients through strategic, multi-channel outbound outreach (phone, email, social media, etc.).
• Conduct thorough research on organizations and contacts to personalize outreach and position Compass Group’s value effectively.
• Utilize CRM and sales tools to manage workflows, track performance, and maintain clean, up-to-date data on all activities and opportunities.
• Leverage marketing assets and collaborate with creative teams to craft compelling messaging tailored to prospect needs and industry trends.
• Analyze campaign and outreach performance to adjust strategies, improve results, and share actionable insights with team members.
• Stay informed on market shifts, industry updates, and competitor positioning to enhance messaging and improve prospect engagement.
• Demonstrate professionalism, persistence, and adaptability in all interactions—balancing high activity levels with thoughtful, personalized execution.
• Exceed activity and conversion targets by consistently applying sales acumen, curiosity, and critical thinking to drive pipeline growth.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience
• 1–2 years of outbound prospecting or business development experience (preferred)
• Demonstrated success in high-volume outreach environments (phone, email, social, video)
• Proficient with CRM systems and common sales tools
• Strong written and verbal communication skills
• Organized, self-motivated, and comfortable working remotely
• Confident handling objections and engaging decision-makers
• Quick learner who thrives in a fast-paced, evolving environment

Requirements

• Effective Communication (both internally and externally)
• Sales Acumen
• Resilience
• Adaptability
• Collaboration
• Pipeline Management
• Ethical Judgement and Integrity
• Self-Discipline
• Results-Driven (consistently achieving and exceeding quota)
• Initiative
• Persistence
• Curiosity
• Critical Thinking
• Coachability and Continuous Learning

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) for full-time positions