JOB SUMMARY:

The Forecourt Brand Initiative Leader is responsible for leading the improvement of our Commercial Fueling Experience for our Fleet Customers. This role owns the improvement and development of best-in-class experience for our CFL customers. This leader partners cross-functionally to influence the direction and execution of training, communications, operations, and ensuring alignment between strategy and field execution.

***This position will require the individual to work remote with 75% travel within our Commercial Fueling network with a heavy abundance in Michigan, Ohio, the Northeast and Texas.***

KEY DUTIES AND RESPONSIBILITIES:

• Strategy - Design, develop, and execute a system-wide, field-based implementation framework to help make sure our CFL experience is best in Class.
• Organization Leadership - Own the SOP creation, partner with SSC leadership, and assisting in leading the execution of the developed material.

• Change Management - Lead the overall change management strategy and field communications plan to support adoption and sustained execution. Partner with Field Leadership to ensure intended changes are implemented.
• Communication Execution - Ensure consistent and effective execution of change management and communication practices. Leverage field feedback and KPI performance to continuously refine messaging and approach.
• Rollout Manager - Partner closely with the Manager, Trainers, and Training Excellence leaders to ensure SOP meet expectations, and are being executed as intended.
• Merchandising Partnership – Partner with Category Management, and Field Merchandisers to help improve Merchandising sets to meet our CFL customers needs.
• Fleet and Fuel Team Partnership – Work with the fleet team to ensure we are executing intended programs in the field to meet our fleet teams expectations.
• Brand Standards Team Partnership – Work with the Brand Standards team to ensure we are updating Operations Training Material, and Supporting tools to mirror changes needed to help improve our Forecourt experience.
• Entrepreneurship – Review CFL competition and benchmark our standards to ensure we are executing best in class.
• Data Review & Analysis – Partner with FPA, and Fuels to ensure improvements are helping to drive change in our performance in the field.
• Adaptive Execution - Synthesize operational, field, and performance inputs to recommend pacing or schedule adjustments. Modify plans proactively to address risks, constraints, or opportunities.
• Operations Partnership - Collaborate with Learning & Development, Zone Vice Presidents, Region Directors, Market Leaders, and Area Leaders on changes in expectations, and get buy in to improve our performance.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelor’s degree in business administration, Information Technology, or related field

YEARS OF RELEVANT WORK EXPERIENCE: 2+ years

YEARS OF MANAGEMENT EXPERIENCE: 5+ years

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:

• Must be detail oriented with a passion for problem solving
• Ability and aptitude to work within a cross-functional team at all levels of the organization with the ability to lead, influence and continuously improve processes
• Able to confidently provide insights for improvement and offer innovative and vetted solutions.
• Strong project management skillset
• Process driven mindset and capable of prioritizing and managing multiple tasks
• Proficiency with Salesforce or similar CRM tool
• Attention to detail and diligently tracking key project metrics
• Enthusiasm for supporting projects and business priorities, bringing order and efficiency to critical initiatives
• Must be self-motivated, technologically adept, and proficient with remote work tools (Teams, on-camera, screen share, etc)
• Stellar communication and time management skills
• Strong teamwork skills (including but not limited to): effective communicator, proficient listener, organized, positive, trustworthy

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Pay: $131,000.00 - $150,000.00 Annual

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.