About Boulder

Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care.

We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.

Named by Fortune as one of the Best Workplaces in Healthcare, we foster a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.

About this role

The People Operations Coordinator plays a key role in creating a smooth, compliant, and people-centered employee experience, with primary ownership of onboarding and ongoing employee lifecycle support. This role partners closely with hiring managers, IT, and the People team to ensure accurate systems setup, thoughtful onboarding, and responsive employee support. The coordinator also contributes to culture, engagement, and company-wide communications while helping Boulder maintain strong compliance and data integrity.

What you’ll do:

New Hire Onboarding & Orientation (40%)

• Own the end-to-end new hire process from offer acceptance through the first 90 days
• Administer offer letters, employment agreements, CIAA, consent/release forms
• Conduct background checks and reference checks
• Create and manage Notion onboarding checklists
• Set up Boulder platform accounts
• Partner with managers to prepare for new hire onboarding
• Facilitate new hire orientations

Employee Lifecycle & Systems Administration (20%)

• Support employee lifecycle changes within Rippling, Lattice, and employee files
• Submit and track hardware requests
• Partner with the People team to maintain accurate and up-to-date data across all HR systems
• Support documentation administration for 30/60/90-day new hire reviews

Compliance & Personnel File Management (15%)

• Complete and verify employee I-9s
• Maintain compliant and accurate personnel files
• Serve as primary point of contact for external employment verifications

Employee & Manager Support (15%)

• Provide support for employee inquiries and general People Ops questions
• Serve as a responsive and trusted People Operations resource for employees and managers
• Support a positive and consistent employee experience across the organization

Culture, Engagement & People Team Initiatives (10%)

• Collaborate with the People team on culture and engagement initiatives to help make Boulder a great place to work
• Support monthly All Hands content from the People team (e.g., new hire introductions, anniversaries, employee changes)
• Contribute to cross-functional partnerships that strengthen connection, communication, and engagement

What you bring 

• 1+ years of experience in HR, recruitment, People Operations, office coordination, or a related administrative role
• Experience with G-Suite and Slack
• Ability to effectively prioritize, organize, and manage multiple responsibilities in a fast-paced environment
• Strong attention to detail with a proactive and solutions-oriented mindset
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism
• Clear, empathetic written and verbal communication skills
• Collaborative and team-oriented; able to partner effectively across teams while delivering a high level of service to employees and managers
• Demonstrated problem-solving and analytical skills appropriate to the role
• High ethical standards and sound judgment
• Ability to maintain composure and adaptability under changing priorities
• Consistently demonstrates Boulder’s core values

Work environment

• This is a fully remote role but we are currently only hiring candidates located in the following states: 
• Changes to working location require pre-approval from People Operations and are not guaranteed.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards
• Boulder Care employees are free to use our river-front HQ located in Portland, OR whenever they would like

Expected hours and schedule

This is a full-time, remote position with an expected schedule of 40 hours per week, Monday through Friday, during standard business hours.

We are ideally seeking someone who can be available during core collaboration hours between 7:00/8:00 a.m. and 4:00/5:00 p.m. Pacific Time.

Candidates located in the Pacific or Mountain time zones are preferred to support cross-functional alignment, though other U.S. time zones will be considered.

Training Schedule:
During the first three weeks of onboarding, the schedule will be:

• 8:00 a.m. – 4:30 p.m. PT (for candidates outside PT)
• 8:30 a.m. – 5:00 p.m. PT (for candidates in PT)

Hiring process 

Note: As part of our hiring process, all final candidates will be required to undergo background checks and provide professional references. By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. We are committed to transparency and confidentiality throughout this process and will inform you in advance should any further information be required.

Compensation 

The starting pay range for this position is $25- $28 an hour; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position includes a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave). 

Interview Process

• 30-45 min Phone Interview
• 1-hour Panel Interview
• Potential Final interview
• Ideal Start Date: Monday April 20, 2026

Perks and benefits [full-time]

• Contribute to meaningful, life-saving work!
• Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families 
• Mental Health Services via insurance coverage, including Talkspace and EAP for continuous care
• Supplemental mental health services through Talkspace for care needed following tough patient visits
• 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs paid
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

Our values

• The people we care for always come first
• Our opportunity is also our duty, in service to others
• Share facts to change minds, instill empathy to change hearts
• Move the industry forward: follow the data
• Strong individuals, stronger together
• Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply.