Bringing our heart to every moment of your health.
Operations Support Analyst
Location
Montana + 4 moreAll locations: Montana, North Carolina, Mississippi, Pennsylvania, Texas
Posted
4 days ago
Salary
$21 - $44 / hour
Job Description
Job Requirements
- 2+ years experience in a call center, customer service, or operations support role
- 2+ years working with CRM systems, contact‑center tools, and productivity software (e.g., Outlook, Teams, Excel)
- Strong verbal and written communication skills
- Ability to multitask and balance time‑sensitive customer interactions with project deadlines
- Demonstrated organizational and problem‑solving abilities
- Ability to work both independently and collaboratively.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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