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Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

The client is seeking a Remote Business Support Virtual Assistant to serve as an extension of the front desk and billing team. This role combines:

• Appointment scheduling
• Insurance verification
• Billing support
• HR administrative coordination for a dental practice operating three primary days per week

The VA will work inside Open Dental (cloud-based dental software) and support:

• Patient communication
• Insurance and billing processing
• Internal staff administration

This is a structured, healthcare-focused role requiring:

• Strong attention to detail
• Professionalism
• The ability to handle sensitive patient and insurance information

The client is hiring a VA for the first time and would like structured daily check-ins at the beginning, middle, and end of each shift.

The objective of each engagement is to assist the client in:

• Improving business efficiency
• Enhancing service delivery
• Supporting operational functions through high-quality, task-specific services rendered by a qualified contractor

Qualifications

• Strong, professional English communication skills (Level A–B accent required)
• Detail-oriented and process-driven
• Organized and reliable with consistent follow-through
• Comfortable working within cloud-based dental software
• Able to handle sensitive healthcare information with discretion
• Compliant with regular training for job-related skills, structured daily accountability, and check-ins

Requirements

• Experience in dental administration, healthcare billing, or insurance verification strongly preferred
• Familiarity with Open Dental (preferred; training provided if needed)
• Comfortable calling insurance companies and verifying patient benefits
• Experience with appointment scheduling and front desk workflows
• HR administrative experience is a plus
• Strong customer service background in a healthcare setting preferred

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Work Schedule

• Contracted Hours per Week: 30 Hours
• Scheduled Working Days: Monday, Wednesday, Friday, Saturday, and Sunday
• Daily Working Time: Between 6:00 AM and 10:00 PM EST

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement