State Collection Service, Inc.

The Voice of Patient Engagement

Collections Specialist

CollectionsCollectionsFull TimeRemoteTeam 501-1,000Since 1949H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 24 moreAll locations: Alabama, Arizona, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Montana, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Maryland, Michigan, Minnesota, Mississippi, Missouri, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin

Posted

9 days ago

Salary

$16 / hour

High School1 yr expExperience acceptedEnglish

Job Description

• Responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts • Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity • Utilize negotiating and customer service skills to achieve positive results • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Job Requirements

  • 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
  • Ability to enter and update data on company and/or client systems in an accurate, timely manner
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills
  • The ability to work on multiple tasks simultaneously
  • Focus upon customer service and deliverables
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment

Benefits

  • Health, Dental, Vision, Life and Disability Insurance
  • 401K w/employer match
  • HSA/Flexible spending accounts
  • Paid time off starting at 90 days
  • Annual profit sharing
  • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

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