• Support Shields operations team at health system partners with day-to-day operations, new clinic implementations, and other growth initiatives • Organize and maintain required documentation to enable operational success, including clinic rollout schedules, clinic contact lists, staffing rosters, data inputs, and other operational planning tools • Assist Regional Integrations Manager with new hire responsibilities around maintaining new hire checklist, coordinating training schedules and travel for new liaison hires • Support the training team on new and ongoing training activities • Partake in liaison audit process, including conducting audits and providing feedback to Manager of Patient Services • Compile and present data to internal teams and clinic audiences • Interface with health system IT team to obtain systems access for Shields team member • Help plan and coordinate internal Shields’ team building events and activities • Assist with other tasks as needed