• Must be able to generate accurate manual rates for group insurance products, ensuring compliance with established policies, procedures, and guidelines. • Review the quote submission to determine what is being requested and ensure all required info has been provided; follow-up on missing information; over time learn what can be quoted with assumptions vs what is absolutely required. • Ensure accurate formatting of census data, extracting key information for rating. • Review plan design information to match in-force plan designs and/or alternates as requested based on a review of Requests for Proposal, Benefit Summaries, complex contracts, and/or internal systems. • Accurately evaluate SIC classifications for Employer Groups. • Partner closely with Underwriting to meet or exceed turnaround time based on broker due dates. • Consult with Underwriters for signoff on non-standard and/or complex plan design requests. • Works on cases of all sizes, all products, with varying degrees of complexity. • Provide support to peer group for high volume transaction periods and during absences. • Partner with other teams to provide support across the organization during high demand. • May assist with building new business proposals, in-force business, and/or renewals.