Ennoble Care

To Care Is An Honor

Senior Director of Sales Training and Operations – Hospice

OperationsOperationsFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Kansas + 6 moreAll locations: Kansas, New Jersey, New York, Oklahoma, Maryland, Pennsylvania, Virginia

Posted

6 days ago

Salary

$170K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Recruit, hire, and onboard Hospice marketers and business development professionals (community liaisons) to build referral partnerships. • Develop comprehensive training programs for new and existing marketing staff on Hospice services, target markets, and sales methodologies. • Implement performance management systems, including goal setting, regular coaching, and performance reviews. • Establish territory assignments and coverage models to optimize market penetration. • Build and maintain strategic relationships with regional health systems, medical groups, and enterprise clients. • Develop partnerships with Medicare Advantage plans, Medicaid managed care organizations, and commercial insurance providers. • Cultivate relationships with senior living communities, assisted living facilities, and continuing care retirement communities. • Establish connections with physician practices, specialty clinics, and hospital discharge planning teams. • Represent Ennoble Care at regional healthcare conferences, medical society meetings, and industry events. • Oversee sales reporting and analytics functions with support from the data analytics team. • Utilize key performance indicators (KPIs) and dashboards to track marketing team performance, pipeline health, and conversion rates. • Analyze market trends, referral patterns, and competitive intelligence to inform strategic decisions. • Create regular reporting cadences for executive leadership on sales performance, market opportunities, and growth projections. • Implement CRM systems and sales tracking tools to optimize lead management and follow-up processes. • Drive consistent achievement of quarterly and annual revenue targets for the Hospice division. • Recommend pricing strategies and contract structures that ensure profitable growth. • Monitor market trends, competitive landscape, and customer feedback to inform strategic decisions. • Collaborate with clinical leadership to ensure service delivery capabilities align with sales commitments. • Partner with Clinical Operations to ensure seamless service delivery and client satisfaction. • Work closely with Marketing to develop lead-generation campaigns and sales-enablement materials. • Coordinate with Finance on contract terms, pricing models, and revenue recognition. • Collaborate with Quality and Compliance teams to maintain regulatory adherence and clinical standards.

Job Requirements

  • 7+ years of sales leadership experience in Hospice, home health, assisted living, long-term care, or skilled nursing facilities.
  • Hospice or home-based medical services experience strongly preferred.
  • Proven track record of recruiting, training, and managing sales/marketing teams.
  • Experience in performance management, coaching, and professional development of sales professionals.
  • Demonstrated success building relationships with healthcare executives, medical directors, and facility administrators.
  • Background in post-acute care settings and understanding of referral-based business models.
  • Deep knowledge of Hospice service delivery models and market dynamics (ideal).
  • Understanding of home health, assisted living, skilled nursing, or long-term care sales processes and referral patterns.
  • Familiarity with Medicare, Medicaid, and managed care reimbursement for home-based services.
  • Knowledge of healthcare regulations affecting home-based medical practices and provider operations.
  • Experience with senior living communities, continuing care retirement communities, and post-acute care facilities.
  • Bachelor's degree, MBA, or advanced degree in healthcare administration, business, or related field preferred

Benefits

  • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
  • Paid Time Off
  • Paid Office Holidays
  • Paid Sick Time
  • 401(k) with up to 3% company match
  • Referral Program
  • Payactiv: pay-on-demand. Cash out earned money when and where you need it!

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