DigitalOcean
The cloud ☁️ of choice for developers, startups, and growing digital businesses around the world.
Senior Customer Success Engineer – Database
Location
California
Posted
2 days ago
Salary
$110.4K - $138K / year
Bachelor Degree7 yrs expEnglishCloudDistributed SystemsKafkaLinuxMongo DBMy SQLNo SQLPostgre SQLPythonRedisSQLGo
Job Description
• Serve as the ultimate escalation point for complex, business-critical database and cloud infrastructure issues.
• Architect enterprise-grade database solutions for customers operating large-scale workloads on DigitalOcean.
• Lead hands-on support for database and cloud infrastructure issues across MySQL, PostgreSQL, Redis, MongoDB, Kafka and OpenSearch.
• Act as a trusted technical advisor to our largest customers and strategic partners.
• Analyze customer database and cloud architectures to identify performance bottlenecks, optimize configurations, and ensure best practices.
• Demonstrate strong understanding of database-specific requirements, including schema design, replication, performance optimization, and cloud-native compatibility.
Job Requirements
- 7+ years of experience in software engineering, DevOps, technical support, or solutions engineering roles.
- Extensive professional experience in cloud infrastructure and database support.
- Demonstrated expertise supporting mission-critical workloads across technologies such as PostgreSQL, MySQL, Redis, MongoDB.
- Strong foundational knowledge of Linux, distributed systems, networking and their application in cloud environments.
- In-depth understanding of database architecture, including schema design, replication, sharding, backup and restore processes, and performance tuning for both SQL and NoSQL databases.
- Excellent verbal and written communication skills.
- Strong automation mindset, with proven proficiency in programming or scripting languages (e.g., Python, Bash, Go).
Benefits
- We prioritize career development.
- We care about your well-being.
- We reward our employees.
- DigitalOcean is an equal-opportunity employer.
