Logistics Coordinator
Location
California
Posted
1 day ago
Salary
$46K - $70K / year
High SchoolEnglish
Job Description
• Coordinate timely and accurate shipments between shippers and carriers (includes US Domestic and some International)
• Ensure accuracy of shipping documents
• Identify and fix shipping errors
• Communicate shipping updates, delays, and resolutions to Customer Support and Sales teams
• Problem-solve transportation challenges before or during transit
• File and manage Shipping Claims (Damage, Loss, etc)
• Balance ticket volume with follow-up work — staying organized across multiple priorities
Job Requirements
- Strong communications skills
- Excellent organizational capacity
- Experience in logistics, freight coordination, or fulfillment
- Proficiency with spreadsheets and tracking systems
- Excellent written communication
- Ability to prioritize and manage competing demands
- Collaborative attitude
- Solution-oriented mindset
- Critical- and Lateral-thinking ability
- Research and analysis skills
- Experienced with Customer Service best practices in communication and tenor
- Familiarity with best practices in Residential and White Glove freight management
- Ability to use data in making logistics more efficient
- Understanding of both warehouse and transportation management
- Capacity to multitask
- Strong time management skills
- Ability to prioritize tasks based on needs and workflow
- Experience working with ecommerce, CRM systems, and fulfillment
