ExactCare
A national medication management and long-term pharmacy provider for people with complex, chronic needs
Onboarding Specialist
Location
Ohio
Posted
34 days ago
Salary
Not specified
Associate Degree1 yr expExperience acceptedEnglish
Job Description
• Grow ExactCare’s patient base by promoting and educating patients on medication management solutions
• Conduct health and medication reviews with patients
• Collect key health information
• Responsible for accurate data entry of prescription information
• Achieve key performance metrics
• Create positive first impressions of AnewHealth/ExactCare
• Educate facilities, institutions, and patients about ExactCare
• Manage patient assessment processes
• Maintain accurate records and prepare reports
• Call prospective patients and conduct follow-up calls
• Participate in team huddles and training sessions
• Open lines of communication with the management team
• Embody AnewHealth’s Core Values in all communications and interactions.
• Other duties as assigned.
Job Requirements
- Associate’s degree in a related field, or equivalent experience
- 1+ year of pharmacy customer service experience
- Certified Pharmacy Technician preferred
- Excellent problem-solving ability
- Energetic and compassionate phone skills required
- Highly motivational and possesses persuasion skills
- Team oriented and the ability to help others succeed
- Very organized with strong attention to detail
- Excellent with multitasking
- Self-Starter with little to no supervision needed
- Excellent communication skills; oral, written, facilitation and presentation
- Proficient in MS Office suite
- Passion to help people and enrich their lives.
Benefits
- medical/dental/vision
- flexible spending
- company-paid life insurance
- short-term disability
- voluntary benefits
- 401(k)
- Paid Time Off
- paid holidays