• Work with People Team partners to understand our needs and translate them into effective, sustainable Workday solutions • Lead configuration, enhancement, and optimization across one or more Workday teams • Be a subject matter expert, providing guidance, best practices, and mentorship to peers and junior team members • Manage system changes end-to-end, including requirements gathering, configuration, testing, validation, and post-deployment support • Support releases and ongoing updates by assessing impact, coordinating testing, and ensuring a smooth rollout of new functionality • Be a escalation point for Tier 2 and Tier 3 functional issues, troubleshooting complex scenarios and resolving root causes • Conduct regular system reviews and audits, identifying opportunities to improve usability, efficiency, compliance, and data integrity • Stay current on Workday functionality and roadmap updates, proactively recommending enhancements that align with our goals • Collaborate effectively with People Technology, IT, and cross-functional partners to ensure understanding and shared ownership