• Engage with prospective and existing clients to understand business objectives • Lead structured discovery to inform solution design • Design end-to-end solution architectures • Serve as the technical authority during pre-sales engagements • Translate discovery outcomes into clear business requirements • Produce high-quality documentation to support accurate scoping • Partner with Sales and Implementation teams to define scope and assumptions • Identify risks, constraints, and gaps early • Work closely with Engineering, Product, Implementation, and Operations teams