• Track project requirements utilizing project management tools (experience with Monday.com is a plus) • Lead the planning of communications and project roadmaps across our internal and external stakeholders • Plan and triage communications for effective response: Tag/ forward appropriate comms to new parties, track and surface “lost” conversations (experience with slack is a plus) • Influence parallel processes of creative operations: Creative approvals, pre-production, asset organization • Influence parallel processes of media operations: Campaign naming, audience organization, campaign launches • Influence parallel processes of reporting operations: Delivery of new reports • Prepare and maintain recurring client presentations: Weekly notes, Monthly creative recap • Influence parallel processes of client onboarding tasks, keeping all tasks on track • Manage file organization by creating client-facing and internal documents as needed (experience with google drive is a plus) • Implement quality control procedures to maintain high standards of output and continuously seek areas of improvement • Hosting and leading weekly scrum meetings with internal team members to review high level objectives and deliverables