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Role Description

The ‘Quality Assurance Analyst’ is a vital role and our success relies upon you bringing your energy, knowledge, experience, tenacity, and dedication to our team. Ideal candidates will be creative and self-motivated problem solvers who take ownership and pride in the quality of their work.

• Elicit requirements from project stakeholders, business managers, and end-users
• Document requirements in user stories that are easy to understand, testable, and traceable
• Communicate effectively with developers and testers
• Follow Agile principles, execute test plans for work items within the current Sprint and ensure applications are ready for release following the release schedule
• Create test cases, test scripts, and perform both automated and manual application testing
• Lead constructive peer review of test cases
• Detect, triage, and track software defects and inconsistencies
• Review, analyze, and supplement requirement specifications, and ensure 100% test coverage
• Author and publish defect and test execution reports
• Participate in retrospectives to improve our process
• Occasional travel within North America for customer and/or company meetings

Qualifications

• Relevant experience in a Business Analyst and/or Quality Assurance role
• Write, execute, and maintain tests for complex software applications
• Strong analytical ability and proven experience to gather, assess and document requirements in a structured way with strong attention to detail
• Experience with smoke testing, functional testing, integration testing, and regression testing preferred
• Experience with Agile software development methodology preferred
• Mastery of quality management methods, tools, and technologies such as Jira and Zephyr
• Automation testing experience with a tool such as Selenium, SmartBear, or Katalon
• Self-motivated with strong time management & organization skills, ability to prioritize workload and work to deadlines
• Strong interpersonal skills with ability to elicit and understand customer requirements and key needs
• Experience communicating and working within cross-departmental teams consisting of product owners, business analysts, software developers, client support team members and company leadership
• Solutions-oriented attitude, with a drive to contribute to team success, resourceful and proactive in gathering information and sharing ideas

Benefits

• Comprehensive Benefits Plans
• Competitive Salaries & Variable Compensation
• Employee Share Purchase Plan with Employer Match
• Retirement Savings Plans
• Paid Time Off
• Tuition reimbursement
• Flexible Work Options
• Community Involvement
• Rewards & Recognition
• Company Events