• Manage IT recovery projects involving on-premises endpoint and network infrastructure, Azure AD, and Microsoft 365 • Develop technical remediation and restoration plans tailored to the impact of a client's environment with oversight from senior engineers • Implement network containment on common firewall platforms in preparation for recovery efforts • Rebuild Active Directory domains, DNS/DHCP, and GPO structures to a clean baseline • Restore and validate virtualized workloads (VMware, Hyper-V) and critical file/application servers • Recover and secure Azure AD identities, Conditional Access, and synchronization with on-prem AD • Rebuild Exchange Online, SharePoint, OneDrive, and Teams configurations • Validate and restore data from backups (Veeam, Rubrik, Datto, etc.) ensuring integrity and cleanliness • Utilize common remote management tools to assist impacted clients remotely • Apply industry standard Microsoft hardening guidelines throughout recovery processes • Implement common compliance controls, such as MFA, Defender for Office 365, and Purview • Develop automation scripts (PowerShell/Python) for recurring recovery workflows • Document rebuilt configurations and provide client recommendations for hardening and post-incident validation • Mentor and provide technical guidance to junior engineers during recovery engagements • Participate in after-hours response rotations • Travel to client sites as required to perform critical recovery activities and on-site validation (up to 50%)