Technical Services Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001

Location

United States

Posted

7 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This position involves supporting multiple plants that print flexographic preprinted liner and acting as both a technical resource for box plants and a sales representative for third-party accounts.

  • Committed to a safe work environment, ensuring compliance with safety and health methods and OSHA requirements.
  • Responsibilities include profitably growing business, implementing value propositions with key customers, exceeding financial goals, and providing timely feedback on market, customers, and competitive activity.
  • Work closely with the Preprint Sales Manager to develop and execute key account plans that generate profitable sales.
  • Create market advantages resulting in the development of new accounts and growth of existing accounts.
  • Understand the industry, market, customer requirements, and organizational capabilities to provide superior solutions and services.
  • Collaborate with box sales reps, customer service, manufacturing, and design to resolve technical issues.
  • Handle a broad range of complex situations or problems where no precedence exists.
  • Exhibit innovative thinking and logic to anticipate and divert customer issues/problems.
  • Utilize technical knowledge to assist in identifying and establishing product strategy and market direction.
  • Maintain knowledge of strategic customer's operational practices and quality expectations with top priority accounts.

Qualifications

  • Proven track record of prospecting and closing new business.
  • High-graphic packaging or box plant sales experience a plus but not required.
  • BA/BS Degree in Business or Packaging Science preferred.
  • Ability to travel 75% of the time within the respective territory, with some overnight travel.
  • Functional/technical skills in sales.
  • Action oriented and customer focused.
  • Cross-functional team leadership and motivating others.
  • Drive for results and problem solving.
  • Project management and business acumen.
  • Strong computer and communication skills.
  • Strong interpersonal skills.

Benefits

  • Health, welfare, and retirement plans including Medical, Dental, Life insurance.
  • Flexible Spending Accounts, Short-term and Long-term Disability.
  • 401(k) with company-funded retirement contributions.
  • Paid Time Off.
  • Education & Development (including Tuition Reimbursement).
  • Student Loan Repayment Assistance.
  • Voluntary Benefits including insurance for home, auto, vision, and pets.

Job Requirements

  • Proven track record of prospecting and closing new business.
  • High-graphic packaging or box plant sales experience a plus but not required.
  • BA/BS Degree in Business or Packaging Science preferred.
  • Ability to travel 75% of the time within the respective territory, with some overnight travel.
  • Functional/technical skills in sales.
  • Action oriented and customer focused.
  • Cross-functional team leadership and motivating others.
  • Drive for results and problem solving.
  • Project management and business acumen.
  • Strong computer and communication skills.
  • Strong interpersonal skills.

Benefits

  • Health, welfare, and retirement plans including Medical, Dental, Life insurance.
  • Flexible Spending Accounts, Short-term and Long-term Disability.
  • 401(k) with company-funded retirement contributions.
  • Paid Time Off.
  • Education & Development (including Tuition Reimbursement).
  • Student Loan Repayment Assistance.
  • Voluntary Benefits including insurance for home, auto, vision, and pets.

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