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Role Description

Responsible for managing to functional goals in the areas of services, system health, performance metrics, project management.

• Managing staff including hiring, performance management, salary administration, career development, motivation, teambuilding.
• Systems analysis and design to support projects and requests—data analysis, business process analysis, hardware and software analysis.
• Data model design, program specifications, project request estimates.
• Fulfill the role of a business relationship manager to assist in the direction, analysis, definition, prioritization of the business requirements.
• Provide a single point of contact for the client.
• Budget and Planning. Create and administer department and project budgets.

Qualifications

• Typically requires a minimum of 10 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience.

Requirements

• Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s).
• Is accountable for the performance and results of a team within own discipline or function.
• Adapts departmental plans and priorities to address resource and operational challenges.
• Decisions are guided by policies, procedures and business plan; receives guidance from senior manager.
• Provides technical guidance to employees, colleagues and/or customers.
• Accountable for the budget, performance and results of a medium-sized team or multiple small teams.
• Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions.
• Addresses issues with impact beyond own team based on knowledge of related disciplines.

Benefits

• Medical, Dental, and Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!