What We Need

Corpay is currently looking to hire an Instructional Designer within our Corpay Payables division. This position falls under our Lodging line of business. In this role, you will design and develop high-impact training and documentation that supports onboarding, continuous learning, and operational excellence across the organization. You will collaborate closely with Department Leads, Product, Marketing, and Subject Matter Experts (SMEs) to translate complex processes and systems into clear, scalable learning solutions. You will report directly to the Senior Director Content & Training and regularly collaborate with cross-functional partners across Operations, Product, and Client Support.

How We Work

As an Instructional Designer, you will be expected to work in a virtual environment. Corpay will set you up for success by providing:

• Full home office setup
• Company-issued equipment
• Hands-on onboarding and role-specific training

Role Responsibilities

The responsibilities of the role will include:

• Writing and maintaining comprehensive standard operating procedures (SOPs) and process documentation that prioritize learner experience and operational efficiency
• Collaborating cross-functionally with stakeholders and subject matter experts to gather accurate information, validate technical content, identify gaps, and ensure alignment with business goals
• Working closely with SMEs to ensure all documentation and training materials remain accurate, current, and aligned with evolving business processes and strategic priorities
• Designing and implementing end-to-end learning programs and curricula using structured instructional design methodologies, including process flows, system walkthroughs, and decision trees
• Applying adult learning principles to create effective training solutions across multiple formats and delivery methods
• Managing multiple content development projects simultaneously while ensuring timely delivery of high-quality training and documentation assets
• Producing blended learning deliverables such as SOPs, eLearning modules, microlearning, simulations, job aids, knowledge checks, and certification materials for technical and non-technical audiences

Qualifications & Skills

• 5+ years of experience in instructional design, training development, or technical content creation, preferably within a technology-focused environment
• Strong background in adult learning principles and instructional design methodologies
• Advanced proficiency in Microsoft Office Suite and experience using project management tools such as Monday.com
• Experience with eLearning authoring tools and learning management systems; familiarity with Seismic Learning, Salesforce, and Zingtree is a strong plus
• Exceptional written and verbal communication skills with strong attention to detail and content accuracy
• Proven ability to manage multiple priorities and projects in a fast-paced, dynamic environment
• Highly organized, self-motivated, collaborative, and proactive with a strong work ethic

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, and more)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity / Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.