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Role Description

We are seeking a Product Manager for a 4–6 month contract to lead and optimize the post-enrollment journey for our customers. This is a high-visibility, high-impact role responsible for ensuring that Fetch pet parents have a seamless, high-value experience across our iOS, Android, and Web applications.

This position is a unique blend of Product Management and Product Operations. You will be the primary bridge between our Business Owners (BOs) and the Engineering organization—deciphering customer needs, weighing them against business objectives, and aligning them with technical capacity.

Primary Responsibilities:

• Strategic Execution: Drive key retention and engagement metrics by identifying and launching high-value features that align with our Q3/Q4 business goals.
• Product Operations & Optimization: Act as a "product therapist" for the business, working with various Business Owners to maximize the use of our existing feature set and internal toolkits to solve immediate problems.
• The "Strategic Filter": Lead the discovery process to separate the "nice-to-haves" from the "must-haves," ensuring that every engineering hour is spent on projects that move the needle for our customers and the business.
• Cross-Functional Orchestration: Manage the delicate balance of stakeholder expectations, providing clear roadmaps and technical feasibility assessments to ensure all teams are aligned on what is being built and why.

Qualifications

• 3+ years of related experience in Product Management, specifically managing mobile (iOS/Android) and web platforms.
• Bachelor’s degree required.
• A strong understanding of the product development lifecycle, including integration and testing phases.
• Ability to navigate complex conversations between business stakeholders and engineers, translating technical constraints into business realities.
• Strong problem-solving skills with a focus on data-driven decision-making.

Benefits

• Be part of a mission-driven company that values creativity, innovation, transparency, and collaboration.
• When in office, enjoy complimentary lunch daily, and pets are always welcome.
• Join a team that genuinely cares about creating a positive, inclusive work environment where everyone can thrive.

Compensation

• This is a 4–6 month contract role with a monthly compensation range of $11,000–$12,000.
• The annualized equivalent range ($132,000–$144,000) is reflected in the system for posting purposes only.